Passion for Customers Drives Banco Aleman

Passion for Customers Drives Banco Aleman

For more than 40 years, one international bank has shown a degree of dedication to Paraguay that is almost worrying, given the country's political and economic history. But now Citibank, the elder statesman of the Paraguayan financial system, is looking over its shoulder at a young upstart, Banco Alemán. Citibank is in no immediate danger of being knocked off its perch as Paraguay's largest bank. But Banco Alemán, in the capable hands of 36-year-old CEO Fernando Sorrentino, is growing fast, even as the country's financial system as a whole stagnates. In 1998, Alemán was the sixth-largest private sector bank in the country; today, it is number three. In just the n

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